Our Policy Page
Renaissance Dyeing are completely dedicated to your total satisfaction. If you have any suggestions or comments please contact us.
Making A Purchase
Making a purchase with our online shopping cart could not be easier. Click the Order button next to the item you would like to purchase, when you have finished your purchases, click on "Checkout" and you will be forwarded to Paypal. Paypal is a secure payment gateway. At this point you will need to fill in your payment details. Once you have completed your payment, you will be returned to our web site.
Credit Card Security
All credit card numbers are handled by Paypal.
PayPal uses advanced technology to help keep your details safe. PayPal's technology closely evaluates transactions in order to pinpoint potentially fraudulent activity. Their unique, patent-pending methods for bank account verification provide PayPal members with an additional level of security. This lowers risk and increases trust for the entire PayPal community. They use powerful encryption methods to help protect your personal information. For more information about Paypal visit www.paypal.com
Shipping And Handling
Shipping & Handling is graded according to the region you live in.
Please select your "local" currency from the drop down menu in the top right hand corner of each page and this will automatically change the prices to your currency and the postage rates to those appropriate to your area. This will help to ensure speedy delivery of your purchase.
- If you live in America, Canada or any country outside the EU select American (USD).
- If you live in Holland, Finland or Germany or any EU country select English(Euro).
- If you live in the UK please select English(GBP).
Delivery Schedule
We will normally have your order shipped within one business day. Most international orders are generally received between 4 to 28 days.
Back Orders
If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Returns Policy
We guarantee your total satisfaction. All of our products come with a 30 day no quibble guarantee. All faulty goods will be either replaced or money will be refunded if returned within 30 days.
Privacy Policy
Renaissance Dyeing do not disclose buyers information to third parties. Cookies are used in this catalogue to keep track of the contents of your shopping basket. When you click "Checkout" the details of the contents of your shopping basket are sent to Paypal secure servers where they are used to process your order. These details are:
- Item Name
- Item Price
- Item Quantity
- Item Reference Number
Our Contact details:
Andie Luijk
Le Fort
09300, Lieurac
Ariège
FRANCE
Tel: 0033 (0)5 61 05 27 60